DELIVERY POLICY
Payment Confirmation and Order Processing:
* Your order will be processed and prepared for shipment upon successful receipt and confirmation of your payment into our company’s account.
* We appreciate your understanding that processing times begin after payment confirmation.
Shipping within India:
* We partner with reputable registered courier services to ensure reliable delivery within India.
* Orders are typically dispatched within 3-4 business days following payment confirmation. Please note that Saturdays, Sundays, and public holidays are not considered business days for standard delivery.
* While we strive to meet our delivery timelines, unforeseen circumstances such as severe weather, political disruptions, or pandemics may cause delays. In such instances, we will adjust the estimated delivery timeframe accordingly.
* Should any delivery delays occur, we will proactively communicate with you, providing updates on the reason for the delay and revised delivery estimates.
Estimated Delivery Time:
* Our standard delivery timeframe is generally 5-7 business days from dispatch to your specified address.
* If you require expedited delivery, please contact us via WhatsApp at 8108607565, quoting your Order ID. We will do our best to accommodate your request, though expedited shipping is subject to availability and may incur additional charges.
Delivery Attempts and Address Accuracy:
* To ensure timely delivery, please provide a complete and accurate shipping address, including the correct PIN code and a valid mobile phone number. We will use this information to provide delivery updates via SMS and email.
* Please note that we cannot be held responsible for lost packages resulting from incorrect or incomplete addresses provided by the customer. In the event of a shipping dispute, we will provide proof of delivery as required.
Handmade and Made-to-Order Products:
* As our products are handmade and made-to-order, we kindly request that you contact us after placing your order to confirm an estimated delivery date. We will provide the most accurate estimate possible.
* Bulk or custom orders may require extended processing and dispatch times. We will communicate the expected timeframe during the order confirmation process.
Other Terms & Conditions :
* This delivery policy is subject to change without prior notice.
* While we strive to provide accurate delivery estimates, please understand that the final shipping time is ultimately dependent on the shipping vendor and your delivery location.
* We reserve the right to refuse or cancel orders in cases of suspected fraud or other violations of our terms and conditions.
* We will retain proof of delivery for a reasonable period of time.
* All delivery related disputes will be subject to the jurisdiction of the courts located in Mumbai.
* For any delivery-related inquiries or concerns, please do not hesitate to contact us via WhatsApp at 8108607565. We are here to assist you.